SHIPPING Q&A

  • Which Country Do You Ship to?
We ship to worldwide except for some remote areas.
  • Which Country Do You Ship from?

We have a warehouse in the US. If you live in the US, we will arrange the delivery from that warehouse. If you live in Europe, we also have Amazon stock there (if there is no stock available in those warehouse we will ship directly from China).

  • Why my order shipping status still no update?
The shipping status usually need around 3-5business days for update.
  • How long can I receive my order?

Usually take about 5-7 business days (US warehouse/ Amazon stock), other countries needs around 15-25 business days.

  • How much is the shipping fee?
Mostly is free except some remote place will charge some fees
Do I Need to Pay the Customs Tax?

Hricane won't be responsible for any customs fee.